Health System Accountability

In DRC, as in many developing countries, vital public healthcare resources meant for the poor is stolen by corruption. Generous donations and government funds that are meant to save the lives of sick babies, suffering from curable diseases like malaria, are “lost” or diverted before it ever reaches them. As a result, poor mothers are forced to choose between buying food or paying illegitimate fees to obtain life-saving medicine for their sick children.

The HESA program reduces corruption and improves healthcare by analysing patients reports of corruption submitted through our HealthCheck App. These reports are then categorized, consolidated, tracked, visualized and forwarded to community groups and volunteers for follow-up. With this information, volunteers work together with government officials to resolve individual problems, reduce opportunities for corruption and improve management.


Donor: Twilio, Budget: 5000USD | Region: Kinshasa | Period: Mar 2021- December 2022

The COVID-19 pandemic is known as the greatest public health challenge of our time. For months, while thousands of people were infected and 700+ died from this deadly disease, DR Congo has awaited a reprieve in the form of effective vaccines. Now that they’re finally starting to roll out, there are many glaring questions and challenges, particularly around misinformation about vaccines.

Our solution

SMS has already been proven to be highly effective for public health communications, including driving vulnerable populations to get vaccinated. With our “Rumour Tracker” tool, we are collecting citizens opinions about viruses and vaccines via text message and phone calls to get a sense of what specific misinformation is out in communities about vaccines, and how people are getting it, and then countering that with accurate information through SMS and voicemail campaigns.

SDGs Impacted: