Our legitimacy is derived from the quality of our work, and the recognition and support of the people with, and for whom, we work, in addition to our donors and the wider public. CERC is therefore committed to openness, transparency and honesty about its structures, objectives, policies and activities, and we communicate actively to stakeholders and make information publicly available.
How we relate to our stakeholders
Transparency and accountability are essential to good governance: wherever we operate, we seek to ensure that the high standards which we demand of others are also respected in our own organizations.
These policies guide us in our relationships with stakeholders:
Our Anti-corruption policy
In 2017, CERC adopted an anti-corruption policy, and in December 2020, CERC revised its policy to align it to evolving best practices of accountability in the non-profit sector.
The policy’s goal is to prevent fraud and corruption in CERC-supported projects, and in contracts at the local and national levels.
Download our Anti-Corruption and Anti-Bribery Policy
Safeguarding and Child Protection policy
CERC’s clear and unequivocal safeguarding policy, aims to make sure no child or young person who is associated with CERC comes to any harm. CERC has a zero tolerance policy for bullying, discriminatory behaviour and sexual harassment. This is set out in our Child Protection Policy.
Find out more about our approach to keeping children and young people safe HERE.
Trust and transparency is very important to us. CERC is committed to ensuring that all information about how we raise, spend and protect our funds is clear and accurate.
CERC’s accounts are independently audited in accordance with International Standards on Auditing.
Download our Accounting Policies and Procedures
Download the latest annual report and financial statement
Our Whistleblowing Policy and Mechanism
Our Whistleblowing policy support our staff and stakeholders to speak up about unacceptable behaviour and wrongdoing. For staff or stakeholders who don’t feel able to report malpractice to relevant CERC governance body, there is an independent, confidential reporting mechanism.
How do we strengthen accountability to our beneficiaries?
At CERC, we make sure to listen and respond to community opinions, treat them with respect and show that their opinions matter.
We listen to young people’s voices to be sure that our programmes are responding to their needs. Young people’s views are critical to our programme delivery, making our work more relevant and sustainable, and allowing young people to be an active part of their own development.
This approach allows us to run programmes that are more relevant to people’s real priorities and needs. It allows us to hear feedback about our programmes and adapt them as a result. So, it improves the quality of our work, as well as building the self-confidence of community members to claim their rights.
Our years of experience working in communities gives us credibility and ensures that young people and communities feel comfortable working openly and honestly with us. We use a range of participation methods – always adapted for the local context – to ensure that we communicate properly with children and communities about the programmes we are running.
How we did it in the past?
A crucial element of our community integrity building program has been a two-way feedback system between communities and decision-makers.
Community feedback has been facilitated by young people, who used methods such as text messaging, phone interviews and radio call-ins to gather opinions and ideas. This feedback helped shape CERC’s ongoing program, as well as the responses of other organisations. By supporting young people to gather this feedback, they gained valuable skills and had the opportunity for their voices to be heard by community leaders.